Welcome to Eyeglasses.comeyeglasses.com

Table of Contents

How To Buy Glasses Online
How to Buy FAQ
Eyeglasses Online
Consumer Guide

Eyeglass Frames
Frame Shape
Frame Fit
Frame Materials
Frame Parts
Frame Quality
Frame Size
Frame Types
Glasses & Face Shape
Kids Glasses
Prescription Glasses
Prescription Sunglasses
Reading Glasses
Rimless Frames
Try On Glasses

Eyeglass Lenses
Lenses FAQ
How to Choose
Anti-Reflective Coating
Crizal Coating
Crizal Sun
High Index
Lens WIzard
Lens Wizard - Replacement
Lens Options
Lens Services
Replacement Lenses
Lens Quality
UV Protection

Eyewear Fashion Trends

Your Eyes & Prescription
Pupil Distance
How to Submit Rx
Eye Health
Eye Test
Vision Info Links
Vision Test
Vision Insurance
Vision Insurance - Aetna
Vision Insurance - Avesis
Vision Insurance - Block
Vision Insurance - Blue Cross Blue Shield
Vision Insurance - Davis Vision
Vision Insurance - Eyemed
Vision Insurance - Flex Spending
Vision Insurance – Humana
Vision Insurance - Spectera
Vision Insurance - VSP

Company Info
About Us
Advanced Search
Affiliate Program
Community Service
Eyeglasses Recycling
Gift Certificates
Mission Statement
Money Back Guarantee
Return Policy
Optometrist – Westport
Optometrist – West Hartford
Order Tracking
Privacy and Security
Shipping US
Shipping International
Store Locate
Store - Westport
Store – West Hartford
Terms of Use

Related Links

Eyeglasses Online
How To Choose Lenses
Glasses Frame Quality
Frame Material
Lenses FAQ
How To Choose Lenses
Prescription Sunglasses
How To Submit Your Rx



Order Tracking

How do I track my order?

Because every eyewear order is unique, we are not able to provide automated tracking information while your order is processing. During the order process, you will receive two emails:

Automated emails: (provided that you entered a valid email address)

  1. An automated email is sent to you when you place your order.
  2. When we ship your order, you will receive an email with your shipper tracking number.

Many eyewear orders are prepared custom for you, so the order processing time for each order is unique. If you would like more detailed information on your order at any time, send an email to customerservice@eyeglasses.com. Or, you can call customer service at 1-888-896-3885 Monday through Friday, 9am to 5pm. Eastern standard time.

On average, orders without custom lenses are processed within 2-3 days; orders with custom lenses are processed in 5-7 days; and replacement lens orders are processed in 3-10 days from when we receive your frames. You must add shipping time on top of processing time to find out your total delivery time. Order processing time is affected by your prescription details, and the type of lens that you chose. Each lens is cut custom for you, and sometimes lenses or frames break during the installation process. If this happens, we have to reorder the frame or remake the lens until we can create a perfect pair of eyewear for you, and this could add time to your order.

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