Founded in 1999, Eyeglasses.com has always focused on providing the best quality products and services.
Our customer service team bends over backwards to ensure that our customers have a great experience.
We will answer your questions, provide suggestions, and deliver exactly what you need and want.
We source all of our eyeglass frames and sunglasses directly from the best manufacturers, and all of our lens work is done at the world’s finest quality lens laboratory – Essilor.
When you entrust us with your eyeglasses order, you are guaranteed to be satisfied or we will provide you with a refund hassle-free. Contact us today by phone or email to get help.
We offer the internet’s best return policy on top name brand eyeglasses, sunglasses, and prescription lenses:
1) We never charge a restocking fee,
2) If you don’t like the glasses frames you received, send them back for a full refund,
3) Prescription lenses are guaranteed to provide you with excellent vision. If they don’t, you can send them back for a redo or a refund. It is that simple.
We offer nearly 500 top name brands of eyeglasses and sunglasses, with over 200,000 different models.
In addition to having the largest catalog on the internet, we also provide powerful search tools to find what you want - 1) Text search,
2) Browsing by brand, category, or type, and 3) advanced search. No other eyewear company in the world can compare with the breadth and power of our eyewear catalog.
We pride ourselves on the amount of information available on this website. Here you can read everything you need to know to purchase eyeglasses. If you can’t find what you need, just contact us.
We have a retail store located in Westport, CT, and a store in West Hartford, CT (opening August 2014). For people lucky enough to be in the area or driving by, you can enjoy the full services of an optician, optometrist, and a huge selection of eyeglasses and sunglasses.
For U.S. orders over $55, shipping is free, and next day UPS is $5.95. For all other order, including orders to Canada, Australia, Europe, South America, and Asia, we charge you what the shippers charge us.
Eyeglasses.com was the first internet website with patented Virtual Try On technology. You can Virtually “try on” thousands of eyeglass frames on this website, then email your different looks to friends to get their opinions. Just look for the yellow “VTO” icon.
You can mail in your eyeglass frames, and we will install new custom lenses for you. We make all kinds of prescription lenses, non-prescription lenses, prescription sunglasses and just about every lens combination you can think of. It’s easy: just mail us your frames with your phone number, and we will call you to discuss what you need.
When talking about Cole Haan eyeglasses, one cannot avoid talking about expression, culture and individuality. Cole Haan eyeglasses are the final expression of Americanism: they condense styles from the west, southwest, and south. In other words, Cole Haan eyeglasses show what some have called ¨the great American tradition.”
Consumers who are the shakers and movers of cultures find in Cole Haan eyeglasses a brand with a real attitude. The CH210 glasses model, for example, represents a frame rich in spirit and conviction. This model has a rectangular shape, and uses plastic materials to recognize the importance of freedom of expression.
Women can enjoy this luxury too, and with the CH1003 eyeglasses model they can show that they are the new mavericks, influencers and innovators of today. Cole Haan eyeglasses also offer a sober option for original thinkers. The CH926 glasses model is proof of the existence of individuality and the idealism that lives in all of us. More than a brand, Cole Haan eyeglasses represent for men and women an independent attitude which has caught the glorious legacy and brilliant prospects of American visionaries.
The DKNY eyeglasses brand has brought its luxurious craftsmanship and technical innovation to the eyewear industry. This fantastic company offers consumers the opportunity to enjoy quality, flexibility and elegance in DKNY eyeglasses. DKNY is loyal to its New York City heritage and works with green, brown and blue colors that show commitment to the fast-paced city life. In fact, the DY4610B glasses model is a tribute to the elegance and sophistication of the New York lifestyle. Ladies will enjoy the DY4621 eyeglass frame, and also the DY4630 glasses frame for their use of color and streamlined shape.
Tryiton Eyewear, LLC, the owner of this website, has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.eyeglasses.com.
We are not responsible for the content or privacy practices on any non-eyeglasses.com web site to which this Site links or that links to this Site.
INFORMATION COLLECTION AND USE
|(a)||Registration and Ordering. Before using certain parts of this Site or ordering products, you must complete an online registration form. During registration, you will be prompted to provide to us certain personal information, including but not limited to your name, shipping and billing address(es), phone number, email address, and credit card number. If you have elected to use the Bill Me Later® payment method, you will have to provide the last four (4) digits of your social security number and your birth date. We use this information solely to facilitate the Bill Me Later® transaction and will not store or keep this information in our files. In addition, we may also ask you for your country of residence and/or your organization's country of operation, so we can comply with applicable laws and regulations, and for your gender. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and our site, and for internal marketing purposes. If we encounter a problem when processing your order, we use the personal information to contact you.|
|(b)||Email Addresses. Several locations of the Site permit you to enter your email address for purposes including but not limited to: to request us to notify you when we receive a new brand, new product style, or product size; to sign up for our email newsletter and special offers.|
|(c)|| Cookies and Other Technology. Like many sites, this Site employs cookies and web beacons (also known as clear GIF technology or "action tags") to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage.
|(d)||Log Files. As is true of most web sites, the Site server automatically recognizes the Internet URL from which you access this Site. We may also log your Internet protocol ("IP") address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)|
|(e)||Age. We respect children's privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on this Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.|
|(f)||Product Reviews. You may choose to submit a product review. If you post a review, we will ask for your email address and geographic location. If you submit a review, your geographic location will be visible to other users (your email address will be kept private). Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review without disclosing any personal information.|
|(a)||Internal Use. We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve our Site's content and layout, to improve our outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this Site.|
|(b)||Communications with You: We will use your personal information to communicate with you about our site and your orders and deliveries. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Also, you may submit your email address for reasons such as to register for a free shoe giveaway; to request us to notify you when we receive a new brand, new product style, or product size; to sign up for our email newsletter and special offers. If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails (see the opt out section, below, for more details). Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.|
|(c)|| External Use. We want to provide you with excellent service and to offer you a great selection - we primarily sell merchandise, not information. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone, except that:
This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions through this Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit our Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.
Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests at the customer information section of this Site, or by telephoning, or emailing your request to eyeglasses.com's Customer Support department 1-888-896-3885 or email. Please do not email your credit-card number or other sensitive information.
OFFLINE COLLECTION, USE & DISCLOSURE OF INFORMATION
UPDATES TO THIS POLICY
Effective May 30, 2008.