Eyeglasses.com was founded in 1999 by Mark S. Agnew, a Wall Street executive. A victim of street violence that him of vision in his right eye, Mr. Agnew founded Eyeglasses.com in order to help other people with their vision problems. The website launched in 2000 to great acclaim, and was featured on the Oprah Winfrey show in the same year. As a pioneer in the online eyewear business Mr. Agnew went on to invent two patents (US6847383 and US6583792) behind the internet's first Virtual Tryon software for eyeglasses. Later, he published the leading industry book, Eyeglasses Buying Guide: How To Buy Eyeglasses and Sunglasses. Mr. Agnew is so well known, that Eyeglasses.com has been featured in many press articles.
At Eyeglasses.com, Our Vision is Service. We are a high quality, high service provider of eyewear. We never make glasses in about an hour, we don't make them in the back room, and we do not send them overseas. Our opticians each have over 20 years of experience helping people find the perfect eyewear for their needs. Our service has been top rated by Shopper Approved because customers love our service and have been returning to us for decades. Visit our reviews page to see our reviews.
We use the world's largest and best quality lens laboratory - Essilor - to make all of our glasses using the finest quality materials. Our service quality is what differentiates us from all of the other online eyewear companies.
We believe that there is no cutting corners in making a fine pair of eyewear. Our service philosophy also extends to our community and our environment, and we particiipate in the Lions Club eyewear recycling program.
We offer tools to help customers make their own eyewear decisions, and the ability to buy their eyewear easily and at the right price. Follow this link to read more about our Management Team.
We only offer a top quality lens service; we do not offer cut-rate lens service at a lower price. We feel that in lenses there is no cutting corners.
Regarding frames, we continually strive to offer only good quality frames; however, while a $50 frame could be good quality, it is not designed to last as long as a $100 frame in most cases.
We listen to your comments and do remove frames and frame brands when we hear complaints about unusual amounts of product breakage. All of our products and services carry the Eyeglasses.com warranty and return policy.
The eyewear industry does not provide consumers with much information about buying eyewear. We want you to have as much information as possible so that you can make an informed decision.
If we can help you learn about buying eyewear, I have succeeded in my personal mission whether you buy from us or not. But I believe that after you compare our products, services, and prices against other eyewear stores, our value package will win you over as a customer.
Is The Eyeglasses.com service package a good choice for you? Here is a quick summary of our value package:
1) We offer tools to enable you to make your own eyewear decisions: a giant frame selection, Lens Wizard, Frame Search, Prescription Manager, Lens Price List, Glasses Buying Guide, and more.
2) Our prices are about double our costs for products, which are usually much lower prices than other retail stores. However, we are not discounters, we do not accept insurance and we do not price match. We only provide high quality lens service and we value quality over speed at the lens lab.
3) Buying eyeglass frames from us takes longer than buying eyewear at your local store. If you are in a rush, buying eyewear from us is not your best alternative. Go to our shipping page for more information about timing.
Also, if you need someone else to make all of your eyewear decisions for you, you are better off going to a local optical store. However, we are always available by phone or email to answer your questions.
The service we provide is different from the service you will experience in an eyewear store. Since our founding in 1999 many years ago, hundreds of thousands of people have chosen us and been thrilled with the result.
At The Vision Solution Store, Our Vision Is Service and our method is honesty and integrity. We work every day to improve our service, and we take all customer comments very seriously.
We take a wide view of the concept of Service, and so we give back to several organizations including the Homeless (various local shelters), Rotary International, and Sankara Eye Foundation.
In fact, in December 2017 we set up a program to cure blindness in one person per day. As of May 2, 2019, we have cured blindness in 565 people, and that number grows every day.
From all of us at Eyeglasses.com, thank you for visiting The Eyeglasses.com Vision Solution Store, founded in 1999 as Eyeglasses.com, for all your eyeglasses and sunglasses needs.
Mark Agnew Founder and CEO 191 Main Street Westport, CT 06880 203-544-0770 help@eyeglasses.com
